Privacy policy

Last updated: October 19, 2025

Thank you for visiting Vloba™.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and app.

By using our site or app, you agree to the terms below. Please read carefully so you understand how your information is handled.

1. Who We Are

Vloba™ connects travellers and local guides for authentic, real-world experiences.
We operate this website and the Vloba web app to help people discover our platform and learn about our services.

Vloba is powered by Shopify, which helps us host and manage our website securely.

For any questions about this policy, you can contact us at:
📧 hellovloba@gmail.com

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Contact information (such as name or email) if you contact us directly.

  • Device and usage data automatically collected by Shopify, such as browser type, IP address, pages visited, and time spent on our site.

  • App activity data (such as names, emails, or messages entered into forms) when you use the Vloba app. This information is processed securely through Glide, the platform that powers the app.

We do not collect or store payment details, as Vloba does not process purchases through this website.

3. How We Use Your Information

We may use collected data to:

  • Respond to messages or enquiries.

  • Improve the Vloba website and app experience.

  • Monitor general site traffic and usage trends.

  • Keep the site and app secure.

4. Cookies and Analytics

Our site uses cookies and similar technologies through Shopify and third-party analytics tools to help us understand how visitors use our pages.
You can turn off cookies in your browser settings at any time.

5. Sharing of Information

We do not sell or rent personal information.
We may share limited data only with trusted service providers, such as:

  • Shopify, for website hosting and analytics.

  • Glide, for app functionality and data processing.

  • Other third-party tools that help us operate Vloba safely and efficiently.

All third parties process this information securely and only as needed to support Vloba.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described above or as required by law.

7. Your Rights

If you live in the UK or EU, you have rights under data protection laws, including to:

  • Access the data we hold about you.

  • Request correction or deletion.

  • Withdraw consent where applicable.

To exercise any of these rights, contact us at hellovloba@gmail.com.

8. International Data Transfers

Some of our service providers, including Shopify and Glide, may store or process information outside the UK or EU.
We ensure that appropriate safeguards are in place for these transfers.

9. Children

Vloba is not intended for children, and we do not knowingly collect data from anyone under the age of 16.

10. Updates to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be posted on this page with the date updated above.

Contact Us

For any privacy-related questions or requests, please contact us at:
📧 hellovloba@gmail.com